Please rate your agreement with the following statement
The information I obtained will help guide healthcare decisions = [information_obtained_guide]
Please rate your satisfaction with the following aspects of the website
Registration = [registration_point]
Why did you rate your satisfaction with registration < 4? Please check all that apply
[rate_your_satisfaction_with_registration_values]
Searching for product information = [searching_for_product_information_point]
Why did you rate your satisfaction with searching for product information < 4? Please check all that apply
[rate_your_satisfaction_with_searching_for_produc_values]
Submitting a question = [submitting_a_question_point]
Why did you rate your satisfaction with Submitting a Question < 4? Please check all that apply
[rate_your_satisfaction_with_submitting_a_question_4_values]
Please rate your agreement with the following statement :
My experience with Janssen’s” Medical Information was better than it has been with other pharmaceutical companies = [my_experience_with_janssens_medical_information_point]
Why did you rate your agreement with this statement < 4? Please check all that apply :
Other pharmaceutical companies’ medical information websites provide: [other_pharmaceutical_companies_medical_information_websites_provide_values]
Compared to existing Janssen Medical Information channels (phone, email, website), I would prefer the following channels
Text = [text]
Live Chat = [live_chat]
Live Meeting (e.g., Skype, WebEx) = [live_meeting__eg_skype_webex]
Please provide your name and phone number if you would like us to follow up with you about your website experience = [name_contact]